Monitor social media and the internet to discover a goldmine of information: from trending topics and hashtags to how your campaigns are doing. You can see the results broken down by demographics, sentiment and influencers
- Monitor brand mentions across social networks.
- Watch for emerging trends and join relevant conversations.
- Find new conversations based on your unique keywords.
- Engage with potential customers or react quickly to new ones.
Schedule, edit, preview and publish all your social media posts and campaigns. The Approval Flows ensure quality while the Campaign Planner aligns everyone on your team. Save time and ensure brand consistency and quality with the shared Content Pool.
- Schedule all your content in one calendar and align teams and channels.
- Ensure quality & brand fidelity using approval flows.
- Draft, preview & edit posts, choose networks and geo-targeting parameters.
- Share & repurpose assets using the Content Pool.
With Advertize, your team can save time while simplifying ad management and reporting for all your channels and audiences. With Smart Labels, you can activate advanced, automatic advertising parameters for any organic post with just a few clicks.
- Create, manage and optimize ad campaigns and ad sets that fit your business objectives.
- Streamline all campaign components with our platform-wide labelling structure.
- Slice and dice real-time performance metrics across placements, audiences, and objectives.
- Save time and optimize results with automated ads booking via Smart Labels.
All your social media channels’ messages and comments come to your customizable inbox - with multiple feeds, labels and filtering. A variety of features ensure your team can moderate and rapidly respond to them all. Custom response templates and bulk actions save you time and maximize customer satisfaction.
- Don’t miss a single comment and keep realtime conversation flowing with editable templates.
- Receive real-time alerts if a specified topic has an unusual increase in mentions.
- Engage directly with your audience to boost satisfaction and reputatation.
- Resolve customer complaints in real-time before they snowball.
Analyze how your business channels are performing including engagement and team performance metrics. Showcase your efforts and social ROI in easy-tobuild, unlimited reports. Plus, Falcon is one of the few platforms to support Instagram Storie.
- Make informed decisions with global social media analytics reporting.
- Observe how your paid, owned and earned content is performing.
- Track traffic from social channels to your website.
- Share insights easily - generate reports in a just a few clicks.