New center will provide accessible support to customers on the industrial offshore island, focusing service growth ambitions
SINGAPORE, Dec. 10, 2013 /PRNewswire/ -- ABB, the leading power and automation technology group, officially opens its Jurong Island Service Center today, as part of a strategic move to be closer to customers on the industrial island off the south-western coast of Singapore.
Service is one of ABB's key focus areas, providing advanced and responsive support for a wide range of ABB products. This support includes engineering, consulting, modernization and maintenance services, as well as training for various ABB products.
"Service is a major growth area for ABB. Over the past 2 years, ABB has made significant investments in service around the world, primarily through investing in our people, as well as developing our offerings through R&D," said Haider Rashid, country manager of ABB in Singapore. "This new service center is an important milestone for us, demonstrating our commitment to Singapore and to our customers here."
"The service center reflects an increasing sophistication in our service offerings and brings us much closer to our customers, enabling us to better understand their evolving needs, and help them reap more value from their capital investments," added Bertil Brandin, ABB's head of service in Singapore. "The facility will provide fast and efficient response to customers around the clock and full access to ABB's power and automation expertise."
ABB recently won its first order for Service to be conducted through the new center. The order, worth S$1.3 million, includes products and services from across the ABB portfolio to a customer on Jurong Island.
The Service Center boasts over 150 square-meters of floor space, and includes a ground floor workshop and office space. It is also located in a convenient and accessible location that is in close proximity to the Jurong Island Highway.
