BEIJING, September 21, 2015 /PRNewswire/ -- With over 264 million European customers shopping online, e-commerce is rapidly developing throughout Europe. Not only is e-commerce a major influence on the European economy, but it also affects countries worldwide. China is quickly becoming a popular market for European countries. Cross-border e-commerce platforms in China are targeting European e-commerce, hoping to seize the opportunities this booming market can provide.
To join this new market, DHgate.com formally launched its multilingual sites for its overseas warehouses in July. In addition to the existing English language website, the new sites cover six languages from countries across Europe: Spanish, Russian, Portuguese, Italian, German, and French. With the launch of these multilingual websites, DHgate.com also welcomes the grand opening of its overseas warehouses in order to provide products and services locally.
"After the overseas warehouse project is launched, sellers who have overseas stock can decide which products may be ordered in the corresponding countries, and set the delivery fee from corresponding overseas shipping companies," said Diave Hou, Director of the Multi-language Marketing Department at DHgate.com. "Overseas buyers can easily choose local warehouses or the nearest warehouse for their delivery, which saves time and logistics costs."
With the launch of the multilingual sites and overseas warehouses, sellers can provide more services to customers, improving shipping, dispute, and return problems. The freight period is shortened from 30-45 days to 2-7 days, reducing shipping costs. Returns and refunds will be provided as local services in America and European countries, immensely improving customer experience and trust.
Sellers can also offer more types of goods to customers. Without overseas warehouses, many goods would be subject to shipping restrictions. The US & European warehouses allow sellers to stock products directly in the countries, ensuring that high-value goods or goods difficult to transport are still available. Sellers can use cargo containers and other ways to stock their goods overseas, guaranteeing faster shipping and more reliable delivery.
In addition to the overseas warehouses and multilingual sites, DHgate.com plans to establish product centers in various countries and assert itself deeper into local markets in order to provide direct services to local wholesalers.
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