- Company Helps Customers Achieve Success through Program Implementation, Expansion and Optimization
CHICAGO, Feb. 12, 2013 /PRNewswire/ -- Fieldglass, Inc., the leading technology provider to procure and manage contingent labor and services, exceeded all growth expectations in 2012, adding 41 new name customers and increasing revenues by more than 30 percent. Fieldglass continues to be the undisputed largest Vendor Management System (VMS) provider and the only VMS to earn the highest user satisfaction rating by buyers and suppliers of flexible labor for the third consecutive year, according to Staffing Industry Analysts.
Several common themes emerged during 2012 across Fieldglass' customer base:
Large-scale services management is on the rise. One Fieldglass customer in the high-tech sector launched its program with upwards of $2 billion in annual services spend. Several companies in 2012 chose Fieldglass specifically for its services capabilities, emphasizing the growing importance of Statements of Work (SOWs) and other project-based work spend. Total SOW usage across Fieldglass' customer base grew four-fold in 2012.
Customers continue to expand their spend management programs. By growing their programs in size, scope and geography, existing Fieldglass customers added 40 percent in annual spend through Fieldglass in 2012. The company invested to meet growing demand for both small and large scale expansions and maintain superior customer experience by hiring a record number of employees around the world.
Both global organizations and those in evolving markets overseas are increasingly adopting VMS technology. This past year, Fieldglass continued to invest in its product, infrastructure and services capabilities to augment the value provided to its global partner and customer community in nearly 80 countries. Today Fieldglass can better support complex, global customers like HP as well as those based in countries with diverse, specific requirements across Latin America, Europe and Asia-Pacific.
"Our goal is to consistently provide an innovative product to our customers and partners. In 2012 we built out a wide range of features, including new capabilities that address the social enterprise, advanced worker tracking to enable complete workforce visibility and supply base management tools for greater efficiency and compliance," said Sean Chou, CTO, Fieldglass. "And, our product is backed by an experienced professional services team that delivers a host of workshops and value-added services to optimize each customer's use of Fieldglass' technology."
ABOUT FIELDGLASS, INC.
Fieldglass is the largest Vendor Management System (VMS) provider. Its innovative Software-as-a-Service (SaaS) solutions allow organizations to better procure and manage their flexible workforces, including contingent labor, services arranged through Statements of Work, independent contractors and specialized talent pools. Using Fieldglass' technology and value-added consulting services, global companies establish and sustain strategic, results-oriented contingent workforce and services procurement programs, year after year.
Fieldglass is the current VMS market leader in global labor spend and holds the industry's highest customer satisfaction rating three years running, according to Staffing Industry Analysts. The world's leading companies, including GlaxoSmithKline, Johnson & Johnson, Monsanto, Rio Tinto and Salesforce, rely on Fieldglass to gain visibility into complex services spend, improve worker quality, enforce both corporate and external compliance and realize greater contingent workforce program efficiencies. For more information, visit www.fieldglass.com.
